Helping Residents Stay Connected to Their Families

Family connection

A wellbeing-focused service for retirement villages and aged care facilities

About the Service

The Grandparents Gifting Service makes it easy for residents to choose thoughtful, age-appropriate gifts for their grandchildren. We bring a curated selection of toys and gifts directly into your facility, removing the stress of online shopping and providing a joyful, engaging activity for residents.

How It Works

  • Monthly pop-up: We visit your facility with a small display of suitable gifts, wrapping papers and a tablet ordering system.
  • Personalised support: Our team helps residents select gifts suited to their grandchild’s age and interests.
  • Easy ordering: Orders are placed on the spot with support for selecting appropriate payment options.
  • Reassurance: We send residents a photo of their chosen gift and, if chosen, of the wrapped gift so they see what their grandchild will receive.
  • Flexible fulfilment: Gifts can be delivered directly to residents or posted to grandchildren, beautifully wrapped with a personalised message.

Benefits for your facility

  • Provides residents with a meaningful, family-focused activity.
  • Strengthens resident wellbeing and connection to family.
  • Positions your facility as forward-thinking and resident-centred.
  • No upfront cost or inventory required – we manage everything.
  • We support residents through the whole process to ensure they can choose something appropriate at a price that is reasonable for them.

Who We Work With

We work with retirement villages, aged care homes and senior community organisations such as Probus and U3A groups. Our model is designed to be flexible and supportive of resident needs.

Contact Us

If you’d like to learn more or arrange a pilot session at your facility, please get in touch:

Liz Pommer
Email: shop@helloyoungster.com.au
Phone: (03) 7036 6960